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R 4 life

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About R 4 life

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  1. The tech denied deleting my dashcam footage and the few videos that saved under incident recording showed the tech near the test route on bushey mill lane but he was still a few roads away from test route,as my car was only in for a health check there was no need for a test drive and I was not told about any test drive even when I got my keys back,I managed to get my next service for free which is only a minor service but I would need to go to anuva citygate to have it done.
  2. I acknowledge it but I also acknowledge this tech is already looking outdated compared to other digital displays already in use in other cars let alone in 10 years time
  3. As he bought the car from Vw it would have come with a 1 year das welt warranty which would be voided on any parts he’s modified to reach stage 2 including the remap he did mention this in one of his videos
  4. I think analogue dials have been standard in cars since cars were mainstream and to have the last golf with analogue dials is a cool thing to have as with the manual gearbox, a lot of new cars focus and mini’s still opt for analogue dials as with the bmw m2,I think in 10 years these digital displays will look quite dated with lcd screens and tech always upgrading but I think the analogue dials will still look good in 10 years also will not have any pixelation,analogue dials also will not need software upgrades,but the Audi digital dials do look quite good.
  5. If I were to buy another golf r and I could check the amount of launch controls done,I would be more inclined to buy a car with 20 launches rather than 100,I don’t think a handful of launches would harm car but with a remap and more power being put through engine could cause more stress than an unmolested vehicle,considering he’s already voided warranty on car hopefully the owner won’t have problems in future,llf has also done a recent video on same car where he took it for a spirited drive,it’s ok if it’s your car but if I went to a dealership and saw them using lc on a vehicle I was looking to buy,I would personally not buy the car.
  6. Still ragging the raffle car
  7. Had this happen on my r,got loads of white polystyrene bits in back footwell,initially I thought mice had been chewing parts of the seat,it was the filling from bolster coming out and I could feel the metal frame in bolster which is what’s in pic,took to Vw they said £1,200 for new chair or to fix they offered to do it for £600 with goodwill but I declined and left as is,I’m not fat and i’m careful geting in and out but still happened
  8. Richard eagell a top manager for citygate Watford still wants me to take car to Ruislip for his top techs to look at after it was driven at speed over speed humps but I declined as I have an extended warranty and can take it to a closer vw if u need to,also after leaving bad google reviews and contacting Vw executive office I don’t trust him or his techs to deal with my car,it was in for a health check,there was no need to test drive it and delete my dash cam footage or to make me wait over 3hrs,even if they offer a free service I just had a major service done and don’t want to take car back to one of his garages I just told them I want an internal investigation carried out to get the tech into trouble for what he did,maybe next time he will think twice before abusing customer vehicles.
  9. Thnx for advice,I talked to Richard eagell today who is a manager for all the citygate’s he just said he can’t make the tech admit to deleting my video files but he did believe what I was telling him and he said there is no system in place to monitor how long a car is on a test drive for,I told him car was only in for a health check but he said service rep told him I said I had suspension problems going over speed humps which I never told him and was not on the job card,he said I can take car to Ruislip citygate where he has his top techs but I don’t really want to take it bk in to garage unless I notice a problem and I have a warranty which would cover most things, I wrote a bad google review and in future I will be going to Lancaster Vw St Albans for any work needed on car.
  10. Received an e mail today from Richard eagell head of citygate,and was told car was taken for test drive to check suspension which I had not been told about,when I arrived at citygate Watford I was told only a health check would be done,I mentioned a clicking from front tyre when handing my keys to them and was told there was no mention of this on the job sheet and they would not be looking for this,when picking my car up they told me they checked hubs when car was on ramp for stones and everything seemed ok,I was at the the garage for over 3hrs and was not told about any test drive,the car was also driven fast enough over speed humps to cause my dash cam to record as it thought there was a driving collision detected,Richard also said that the tech denied deleting my motion detection files yet I have no motion detection files on my camera now from last Tuesday any anything before this date has also been deleted,I had a feeling that they would be covering for there techs and lying through there teeth and this is what there doing.
  11. The clicking was coming from front tyres when turning left or right at low speed,it sounds like cv joints but the noise is not constant and does not happen every time I turn,I took car in to Vw a few times regarding this issue but was told there was no issues with car when they checked underneath,I took a tech out with me in car and he heard the sound but said Vw are aware of the issue but do not believe it’s dangerous and said it had something to do with chassis,I read stories of people changing multiple things on car including steering rack and bearings but problem still persists if noise gets worse will take to an Indy,I should have taken a note of mileage when I dropped car off,the Vw staff are like vultures if you don’t make sure all pre check paperwork is done then some staff will not bother doing it and if u don’t tell them everytime no unaccompanied test drives then they will use your car to get lunch,they just like abusing the customers trust,I will contact Vw uk Monday again if they don’t call me and they should at least give the tech a disciplinary,but I will never be going bk to citygate Watford,I feel like damaging a few cars on there forecourt but know this will not help the situation.
  12. Just got Cadiz at the mo,I’m normally very careful driving the car so feel violated now like cars been joy riden,and I’m not sure how long they were driving car for as was there for 3 hours,they probably parked it in a terrible car park and got lunch,these people are scum and are geting paid top money by Volkswagen to fix cars,when a handful of them are joy riding customer cars and deleting dash cam footage.
  13. I have jus sent video footage to the online customer service e mail link and will call again tomorrow and send video footage to the rep dealing with my case,it’s disgusting behaviour they flew over speed humps and hit them hard enough for driving collision files to be recorded,and they deleted all motion detection files,regretting taking car for health check now,will try and find a good Indy in future,no notes were taken on car when I delivered it,no notes on mileage or condition,have used them before and never had any issues but really wound me up this time,if they told me it needed a test drive i would of said ok but after seeing how they drive I will not let them take car out again if i need warranty work done as I have extended warranty then I will accompany them on test drive but will go for service and mot elsewhere,they will probably offer to check car at a different Vw garage for any damage and if they do offer free service I will keep an eye on cars coming in and out of there garage while I’m there.
  14. I do feel to go in there and kick off but I don’t see how that will help as they’ve already ragged it without telling me,no doubt they will say they haven’t touched the dash cam and were taking car for test drive,but I do have footage of them going over speed humps fast and will forward videos to Vw uk Monday,also there customer car park is tiny and get door dings every time I go there.
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