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About guy9159

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  1. Bought MK7.5R: Avoid VW Stafford - wouldn't budge on MK7 price even though I pointed out problems + wouldn't replace brake discs or tyres or other worn parts even if I paid full price. Then they had the nerve to say they are increasing the price above the already listed price😂. Thank God I went to VW Ipswich and bought MK7.5R Lapiz blue. Always a good idea to wait for the spec + colour you want and don't rush/don't get rushed into buying. Customer service/sales rep came across as arrogant and probably assumed I couldn't afford the car due to my age lol. Highly Recommend
  2. £250 is cheaper than I would've thought. Maybe you could buy the same sensors cheaper elsewhere and further reduce the price. I've used VW Retrofit Redditch in the past and can confirm they're reputable/reliable
  3. That's essentially what I said to VW Customer Services when they rang me today. Anyways, I guess the TPMS is working. Just to quickly test it, I could let a little air out from one of the tyres and check if I get a warning after driving a few hundred metres down the road?
  4. I didn’t say it was the garages fault for pressures being low. And I’m not gonna run straight to VOSA haha lol- obviously that’s a last resort. i didn’t know about the gradual decline not triggering the sensor. A question I do have: how many PSI difference does there have to be between tyres for sensor to trigger?
  5. Yeah, the only thing I didn’t know was about the gradual drop not triggering the sensors. However, MOT guidelines do state failure of TPMS will result in failed MOT. I guess the TPMS is working fine.
  6. I’m not sure what you mean by continue to business with them. I’ve only been there once and I know the ABS sensors are used to measure tyre pressures. The only thing I Didn’t know was a steady decline in tyre pressure across all 4 wheels. One was 29, one 30, two 31. Didnt trigger sensor so from the posts here it’s most likely due to steady decline. But I’ve seen posts on here stating that the sensors are quite accurate
  7. Hi all, I’m having some issues with a particular dealer. First they refuse to replace the bonnet insulation citing “water damage”. However this is covered under the warranty as stated in the T&Cs. I am currently sorting this out with Volkswagen customer services and will see the outcome. Secondly, I paid for a brake fluid change and MOT but I forgot to check the bleed nipples/dust caps before handing the car over so now I’m not sure if they even changed the brake fluid. I bought a brake fluid tester pen but I’m not sure how accurate that is? My main concern is the s
  8. I checked the manufacturer's warranty and it runs out today (Sunday 24th January). According to the Approved Used VW warranty T&C's the bonnet insulation does not fall under bodywork. And the section about water ingress states "rainfall or surface splashing through misaligned bodywork or seals which protect mechanical and electrical components". So therefore, if bonnet insulation clearly is not an electrical component then it has to fall under the mechanical components. "Wear and tear" as well as "Water ingress" are covered. Under the what is covered section it stat
  9. I have just read the approved used warranty handbook T&C's and it says 'water ingress' is COVERED? Look here - this is the APPROVED USED VW WARRANTY which states "water ingress is covered": https://www.volkswagen.co.uk/idhub/content/dam/onehub_pkw/importers/gb/downloads/brochures/used-cars/approved-used-benefits/volkswagen_approved_used_warranty_cover_booklet_dec20.pdf Look here - this is the Extended warranty that states water ingress is not covered (which I have NOT purchased because there is no need to as I have the approved used warranty): https://www.volkswagen
  10. They told me it was a "fire risk/hazard" and they'd need to remove it before MOT otherwise it would go through as a fail. Right now, the bonnet insulation is off and it looks like VW customer service has been s*** so I'm going to have to pay for the replacement part. If I order a VW genuine part (OEM) or even OE part and fit it myself will this void any warranty? Its just the bonnet insulation Also, with regards to the dashcam - the footage shows the employee physically disconnecting the cable from the dashcam. Are they allowed to do that?
  11. I just received this from VW: "The bonnet insulation on your vehicle has suffered water damage therefore no claim can be made under warranty. Volkswagen Customer Services do not override warranty or any other decisions made by our Retailer Network. This is because we cannot directly address the condition of your vehicle." I have never exposed the engine bay to water damage so I'm not sure how it could have happened (or if it even did happen - they are assuming it is water damage due to the white streaks)? If they are using the water damage excuse for the bonnet insulation then
  12. They said to me that it looks like it has become wet before (white/water marks and on under bonnet in pictures) and therefore they will not replace under warranty. I'm not quite sure what relation this has to the bonnet insulation shrinking - and even still, I have only had the car for 6-7months and its only been washed once which was 1 day before MOT (yes I know this is bad🤣). So how is their excuse of its become wet in the past valid for not replacing it? This dealer also put an advisory on the MOT: "Slight damage around positive battery terminal" but I think the terminal is fine
  13. I have emailed VW customer services explaining the situation to them. I'm slightly disappointed as I was told that the bonnet insulation would be fitted back onto the bonnet after the MOT & Brake fluid change. However, when I went to collect the car it was in the boot and I was told that they wouldn't fit it back onto the bonnet due to "fire hazard/risk". Also, is it common practice to disable the dashcam before entering the workshop? The whole experience with this dealer/branch was quite patronizing and very much different from the VW dealer that I purchased the car from
  14. Hi all, First MOT due for my 67 reg 7.5R. I purchased it from a VW dealer around 6 months ago. It still has 7 days of original manufacturer's warranty remaining and also a 2 year approved used VW warranty running concurrently (since it was purchased). I raised the issue of the shrunken bonnet insulation with the dealer and they said they "will not replace the bonnet insulation as it has been wet in the past" (huh?). As the MOT is due in 3 days they said they can remove the bonnet insulation and do the MOT, otherwise it would fail due to the loose bonnet insulation posin
  15. Ahh I see. Idk what to do then - just leave it as the home autoglass appointment or take into centre? the screen has already been fitted by them on 23rd oct. They want to check it as I reported a repetitive popping sound
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