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What Warranty claims have you made?


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I notice there are often questions related to what are the common issues on the 7R and 7.5R. So I thought I'd start a thread for us to list them.

 

So, in the first 3 years of the life of your cars, what warranty claims have you submitted to VWUK via dealers that were honoured and rectified.

 

To kick things off here are mine so far:

1. Coolant leak, new thermostat and water pump fitted

2. Oil leak from oil pressure sensor, new washer fitted

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Thanks for all your help guys, my car has  today been confirmed as having a major paint defect and VW are ordering me a replacement . I’m not a paint expert and this means nothing to me but apparently

When is a warranty not a warranty?   When its a VW Warranty...

Glad to hear they solved the riddle plus you got a new rear shock.   It is incredible how car noises seem to come from one place but end up coming from somewhere else. Who would have suspected an A-pi

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Because it was humming, been driving many years so a bit of experience came into play.

Thanks! Mine doesn't hum, but started making more of a hiss or brake disc noise at 16k and the pads are fine. I went ahead and put new Michelin PS4 tires on and no change. I guess a trip to the dealer is inevitable. I haven't had to use warranty yet. I thought these new cars with sealed wheel bearings rarely needed maintenance.


MK7 Golf R Manual
Uni Stage 2, JB4, Neuspeed DP
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On ‎18‎/‎06‎/‎2017 at 18:25, Farmermitchell said:

Complete new engine at only 9,000 miles after exhaust cam failure!


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I'm with you there. New engine at 8000 miles, crank shaft bearing failure on Christmas Eve. Took the dealer 3 months to sort it and I had the joy of a VW Up! as replacement

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I'm with you there. New engine at 8000 miles, crank shaft bearing failure on Christmas Eve. Took the dealer 3 months to sort it and I had the joy of a VW Up! as replacement


Really? Mine was in, diagnosed and replaced within 6 working days. VW Leeds.


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12 minutes ago, Farmermitchell said:

 

 


Really? Mine was in, diagnosed and replaced within 6 working days. VW Leeds.


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Inchcape Twickenham, couldn't diagnose a cold if you sneezed on them. Franchised garage desperate to get the funds from VW before they would replace the engine. Wouldn't take my calls, accused me of aggressive behaviour (all the guys at work had a laugh at that one, I am Mr Nice Guy). Really didn't know what to do if their diagnostics laptop couldn't come up with a solution. It was obvious to anyone that a bearing had failed just by listening to the engine at idle.

Anyway, car is back and running fine. If it does break again might just take it to Leeds

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