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Dr'R'

Dongle not shown in Bluetooth list

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😣 Hoping someone can help me out....

Please.......

Had the OBDeleven a few months, never even been out from the box!!

Decided today was the day to get it set up....

However, I'm unable to connect the dongle to 2 (two) different Android devices. The dongle just doesn't show in the Bluetooth list of devices to connect to??

Am I missing something? 

Tried everything ....... 

Any advice or assistance would be greatly appreciated.

Many thanks. 

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You do have your ignition on when trying to connect do you as the ignition needs to be on to power the OBDEleven from the OBD port. 

 

Oh and you also need mobile phone signal or WiFi connection for it to work.

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Thanks for your reply. 👍

I've tried it with ignition on, and ignition off. Nothing.........😥

Have a very good Wi-Fi connection.

The dongle has a red led light shining at me, if that means anything?!

Cheers.

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Sounds like it could be faulty.

 

Your doing everything right. Connect OBDEleven to the OBD port, ignition on, phone has stable WiFi/Mobile data connection, open app and click connect.  

 

Try googling your issue, I'm sure it would have been mentioned before. 

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Yeah, my thoughts also, that it may be a faulty unit. 😞

I will contact Voltas, as purchased direct from them, and see what they say. But looking through the OBDEleven forum I might have a long wait for a reply! Their customer service seems to be almost not existent.

I'm done with it for today, will try again tomorrow, delete app and RE-install it, and start again.........

Thanks again for your time to reply. 👍 

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8 hours ago, Dr'R' said:

Yeah, my thoughts also, that it may be a faulty unit. 😞

I will contact Voltas, as purchased direct from them, and see what they say. But looking through the OBDEleven forum I might have a long wait for a reply! Their customer service seems to be almost not existent.

I'm done with it for today, will try again tomorrow, delete app and RE-install it, and start again.........

Thanks again for your time to reply. 👍 

 

As above, you seem to have all the steps right.  As well as ignition on, have you tried with the engine running, see if that makes a difference. I expect you have tried that already though.  

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Errrrrrrrr. :banghead:

Tried everything.

Even let my 10 Year son have ago, who is a lot more tech savvy than me, and nothing. 😞

It's just frustrating.

Still awaiting a reply to see if they'll replace it.

Guess I should have checked, tested and set it up when I 1st received it!! Live and learn......!!!

Cheers.

 

 

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