Bluetooth music info out of sync persistently with Spotify

[Gman30]

Hi All,

 

Only had my 2017 7.5 R a few months and quite reguarly when streaming via the bluetooth from Spotify on my iPhone the track name is always one behind on the infotainment system. (Disovery nav pro)

 

Has anyone else experienced this and managed to resolve it some how? - My earlier Golfs never had this issue which is odd.

 

Thanks in advance!

 

 

[Deano]

Can’t say I’ve noticed, but I mostly plug the phone in and use Carplay.

[Ignition1]

On 20/06/2023 at 22:03, Gman30 said:

Hi All,

 

Only had my 2017 7.5 R a few months and quite reguarly when streaming via the bluetooth from Spotify on my iPhone the track name is always one behind on the infotainment system. (Disovery nav pro)

 

Has anyone else experienced this and managed to resolve it some how? - My earlier Golfs never had this issue which is odd.

 

Thanks in advance!

 

 

 

I had the same with YouTube Music - sometimes the track title is correct but artist and album were the previous song. It eventually updates itself. Usually I found it was my phone being slow, I'm guessing at transmitting the data over - turn it off and on again and see if that helps. Or 'delete bluetooth paired devices (from car and your phone) and then re-pair them. The car's tech was rarely at fault - it was usually worn cables (Android Auto disconnecting or freezing) and my phone just needing a little kick up the *** with a restart to make it behave.

[Gman30]

13 hours ago, Ignition1 said:

 

I had the same with YouTube Music - sometimes the track title is correct but artist and album were the previous song. It eventually updates itself. Usually I found it was my phone being slow, I'm guessing at transmitting the data over - turn it off and on again and see if that helps. Or 'delete bluetooth paired devices (from car and your phone) and then re-pair them. The car's tech was rarely at fault - it was usually worn cables (Android Auto disconnecting or freezing) and my phone just needing a little kick up the *** with a restart to make it behave.

Thanks, yea I have tried resetting it all.

 

It seems to be only actually when you use the steering wheel to skip tracks, I'm not covinced it's my phone as I would probably have experienced it with other devices..

[Ignition1]

On 23/06/2023 at 23:09, Gman30 said:

Thanks, yea I have tried resetting it all.

 

It seems to be only actually when you use the steering wheel to skip tracks, I'm not covinced it's my phone as I would probably have experienced it with other devices..

 

I know what you mean - my own theory was it was my phone (as it didn't happen with my work phone or my wife's phone), but it could've been the car misbehaving as well. Given my work phone and wife's phones are both iPhone, and my personal one is an Android / Samsung S20+ - maybe it was that. But you have an iPhone and it does it so...no idea.

 

Actually one thing worth trying is downloading your music to a playlist, then making sure you are playing songs off the downloaded list (by default, if you have an internet connection, I think it'll stream it rather than use the downloaded version so maybe force it by switching airplane mode on). See if that makes a difference?

[Gman30]

On 26/06/2023 at 10:08, Ignition1 said:

 

I know what you mean - my own theory was it was my phone (as it didn't happen with my work phone or my wife's phone), but it could've been the car misbehaving as well. Given my work phone and wife's phones are both iPhone, and my personal one is an Android / Samsung S20+ - maybe it was that. But you have an iPhone and it does it so...no idea.

 

Actually one thing worth trying is downloading your music to a playlist, then making sure you are playing songs off the downloaded list (by default, if you have an internet connection, I think it'll stream it rather than use the downloaded version so maybe force it by switching airplane mode on). See if that makes a difference?

 

I have found that the issue does seem to better depending on the playlist for example if I was playing from a large playlist like 'all songs' then it would almost certainly occur, however I have recently had the media unit changed and although it does still happen now and again it does seem a lot better so will update on this.