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A l 3 x

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    Alex

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  1. hi any update on interparcel case?

  2. Thanks again mate, I will update all with the outcome
  3. Thats pretty much what I said in the last email, and the above is what she replied to me, we seem to be going round in circles... would you suggest reiterating the point or just leaving it for now? as I say, the only evidence she has provided me is a table which has some measurements filled in.
  4. this is their latest reply after I emailed back stating I wouldn't be prepared to pay without photographic evidence.
  5. It was a car bumper I sent, naturally I don't have another the same and would cost me roughly the same to get hold of one for the purpose of this, I'll have a look what I have laying round in my unit that I could possibly package up and photograph if you think that will work? 😂
  6. Thanks both of you, I will let you know how it goes.
  7. I've tried phoning them but unless you're willing to give in and pay they seem to just Keep you in a queue 😔 so I decided to email back which is when I've found out unless I can provide photographic evidence they don't want to know, despite them having no photographic evidence to prove the parcel was incorrect. I stopped replying to the emails chasing payment after that and have now received the one above, would you suggest replying and stating I've no intention to pay or just ignore it further?
  8. This was my first thought but given I measured it and entered the dimensions I don't believe I'm wrong. In my eyes neither of us have any legible evidence but I'd rather not have to find out the hard way. I can't personally see them risking court over £70 with no photographic evidence?
  9. Thank you very much for the reassuring reply, that was my gut feeling. i asked them for photographic evidence and they stated they were "unable to provide this however due to the company's measuring device this can be used as evidence" which was regarding the table they sent me stating a measurement, and so since then I've ignored their emails requesting payment. The latest reply I've received from them is this: As long as this won't end up damaging my credit rating I would rather not pay this as I do not believe Iam in the wrong.
  10. Has anyone any similar experience with interparcel? To cut a long story short I sent a parcel with interparcel months ago which was delivered without hassle, a few weeks later I started to receive emails from them saying the parcel was undermeasured by myself and therefore they want circa £67 in additional charges. I have asked if they have evidence to back up this as to my knowledge the parcel was measured accurately. They've since sent a PDF file back with a table stating a measurement and that's literally it, apparently they cannot provide photo proof however they want this from me to settle the matter...however as the parcels been sent this is impossible. they are threatening to pass the matter to their legal team to decide if it is worth pursuing if I don't pay within 7 days. Can anybody advise if this is likely to lead anywhere? I obviously don't want to pay the absurd charges as I don't believe this is correct however as I cannot back this up with photos I'm unsure what to do, if it will end in a legal battle and a possible CCJ I would rather pay :/ thanks
  11. Yeah it seems to include everything my current policy does, plus a little more, as well as a Lower total excess by a long way. have cancelled with elephant and they were great, but now seem to be taking the piss to send out my NCB certificate
  12. Perfect cheers lads, may as well go for that then
  13. Does anyone have any experience with the above company? Have literally been quoted half what my renewal with elephant is so very keen to go for them unless anyone would say not to touch them?
  14. I'll update once I've had chance to refit, as I'm definitely noticing the drop in power now! only mod I've got is res delete but that was done before the box was even initially fitted
  15. Thats interesting, I may try refitting then in that case in a few weeks and see if any better! due a service so it needed to come off anyway.
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