Raggers Posted December 16, 2021 Report Share Posted December 16, 2021 2 hours ago, MikeBuzz said: I have flashed the latest 2.01 file and seems like it’s a lot better, will need some more driving time, but on a quick drive all seems good Im guessing this fixed the launch control issue for you ? I flashed the 2.01 file and there was no change to mine Did you completely remove and then reinstall the handset to your car or did you simply just change to the 2.01 file ? Quote Link to comment Share on other sites More sharing options...
MikeBuzz Posted December 16, 2021 Report Share Posted December 16, 2021 17 minutes ago, Raggers said: Im guessing this fixed the launch control issue for you ? I flashed the 2.01 file and there was no change to mine Did you completely remove and then reinstall the handset to your car or did you simply just change to the 2.01 file ? Not tested launch yet, I removed completely and reinstalled, hopefully will get to test it out more tomorrow Quote Link to comment Share on other sites More sharing options...
TheAlbionist Posted December 19, 2021 Report Share Posted December 19, 2021 Did mine yesterday. Updated the map file with the 2.01 one they provided - still got hesitation going into R from D. Uninstalled the AccessPort completely and reinstalled - still got hesitation going from D to R. Tried to cue up a Launch earlier and it sounded pretty wrong. 🤕 Quote Link to comment Share on other sites More sharing options...
TheAlbionist Posted December 19, 2021 Report Share Posted December 19, 2021 Oh and went for a drive just now... had hesitation pulling away in D at a light. Embarrassing but luckily not dangerous. Quote Link to comment Share on other sites More sharing options...
MikeBuzz Posted December 19, 2021 Report Share Posted December 19, 2021 19 minutes ago, TheAlbionist said: Did mine yesterday. Updated the map file with the 2.01 one they provided - still got hesitation going into R from D. Uninstalled the AccessPort completely and reinstalled - still got hesitation going from D to R. Tried to cue up a Launch earlier and it sounded pretty wrong. 🤕 Yeah went for a drive today, had the hesitation pulling away at a round about, far from ideal, also get the delay when reversing, will email mountune again TheAlbionist 1 Quote Link to comment Share on other sites More sharing options...
Raggers Posted December 19, 2021 Report Share Posted December 19, 2021 Im honestly baffled over the clear lack of communication between Mountune and Cobb. Why are we being told that this is a fix when it doesn't seem to have helped with anyone's issues. This is getting ridiculous with how long its taken and we still dont have a solution. + Considering Mountunes stage 1 is being sold at a premium price compared to the others available. At this point id rather just get my money back and move on. Ive emailed them again but im just expecting another few weeks of not hearing any response. Thanks for keeping this thread active with ur guys progress, its good to know where we all stand 👍 TheAlbionist and MikeBuzz 2 Quote Link to comment Share on other sites More sharing options...
TheAlbionist Posted December 19, 2021 Report Share Posted December 19, 2021 Just e-mailed them asking for some detail on what Cobb think they've fixed. Seeming more and more suss to me that the release notes for both firmwares that were supposedly going to fix this problem don't actually mention it. Maybe Cobb are just crap at release notes, but it almost seems at this point like Mountune are just *hoping* the next firmware will fix it. Quote Link to comment Share on other sites More sharing options...
TheAlbionist Posted December 22, 2021 Report Share Posted December 22, 2021 Excited to hear what was in everyone's personally tailored reply. 🙃 Take it you've all heard nought too? 🙄 Quote Link to comment Share on other sites More sharing options...
Raggers Posted December 23, 2021 Report Share Posted December 23, 2021 8 hours ago, TheAlbionist said: Excited to hear what was in everyone's personally tailored reply. 🙃 Take it you've all heard nought too? 🙄 Ive still not had a response back from mountune and im guessing they are just waiting until cobb gives them another file to play with 😒 Quote Link to comment Share on other sites More sharing options...
MikeBuzz Posted December 23, 2021 Report Share Posted December 23, 2021 I don’t expect to hear back till the new year to be honest, am thinking about just getting them to refund what I paid and look else where Quote Link to comment Share on other sites More sharing options...
Raggers Posted January 17, 2022 Report Share Posted January 17, 2022 Any update lads ? Ive heard nothing at all. Quote Link to comment Share on other sites More sharing options...
MikeBuzz Posted January 18, 2022 Report Share Posted January 18, 2022 Last update I had from them was as follows Sorry for the delay, we have been on our extended Christmas break since December 17th so only just seen your email. Thank you for making us aware of this, we have reported back to Cobb with your feedback and will see what the outcome is. This is very frustrating for us as we imagine it is for yourself so thank you for your patience on this. Once we have an update we will come back to you we apologies for any inconvenience this is causing. Raggers 1 Quote Link to comment Share on other sites More sharing options...
TheAlbionist Posted January 24, 2022 Report Share Posted January 24, 2022 Nothing back yet. Sent them an email this morning. So close to just asking for a refund... I'm running out of patience with the lack of respect they show their customers by not replying to emails. Raggers 1 Quote Link to comment Share on other sites More sharing options...
Raggers Posted January 24, 2022 Report Share Posted January 24, 2022 Ive just submitted a returns request for the Stage 1 power upgrade kit. They only give you a tiny box to write out the issue so i can imagine this wont go through without a lot of back and forth. Also having already used the upgrade on my car will most likely cause issues with trying to get money back. Has anyone got any experience with getting a refund for this sorta thing ? Quote Link to comment Share on other sites More sharing options...
MikeBuzz Posted January 27, 2022 Report Share Posted January 27, 2022 Anyone had any kind of response? Quote Link to comment Share on other sites More sharing options...
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