Hi all just signed up, had my 2017 mk7.5 r from new just a few questions about the services. When I brought the r got the first 2 services for something like £150 I think which was oil service and oil and inspection. Car is now coming up for its 3rd service dealer has said it's a major service but I think it should just be an oil service is this correct?
Next question about oil because it was on a service plan on the first service all I got was a piece of paper saying it had been serviced and never thought anything of it. On its second service they gave me a proper receipt which said they used shell helix hx7 10/40 oil. I said that this was the wrong oil for the r all I got was its correct oil for a fixed service and it was what was used on the first service. Was not happy about having this oil in for 12 months, I said it says VW 504 0il under the bonnet not 502 got nowhere with them even got VW customer service involved but they agreed with the dealer. Got the oil changed myself to VW 504 5/30. So if they wont use VW 504 5/30 or want extra money for it has anybody supplied their own oil to a main dealer and it's been ok?