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Found 4 results

  1. Among failing wheel bearings and a couple of other little bugs I had my dealer look at my seats today. The passenger seat heats on 3 to roughly the same as the drivers on 1. Dealers told me as it still heats to 3 levels VW warranty would do nothing until it stops heating all together. The would not entertain it heating at a much lower level as an issue. Anybody else had similar issues?
  2. Hi you lot, I was wondering about whether or not it would be worth while purchasing an extended warranty from ALA (RAC) to cover a recently purchased Golf R. Has anyone else purchased this cover or similar? Is it worth the protection or do they often reject claims? In my case the car is a CAT N repaired but I couldn't find any stipulations in the policy documents but I am Intrested in your opinions in general. Currently I have no warranty on the vehicle. (I did try to find an existing thread but couldn't see any discussing non-VW policies)
  3. Lets hope VW warranty service is better than BMW. Took car in yesterday for some warranty investigation: 1. Cooling/hybrid fans making a bearing/generator type noise when driven on electric for a while or after a long journey 2. Boot doesn't always shut properly and more often than not bounces back up 3. Engine surging when swapping between electric drive and petrol as if the clutch isn't fully engaged meaning a split second of free revving and no acceleration which is very disconcerting when trying to make a quick pull away 4. Tail pipes totally corroded They had the car at 8am yesterday and they have just phoned me: 1. Unable to replicate the issues - coolant levels check on both engine and electric motors - all ok 2. Boot operation is fine, there is a box in the boot which could be obstructing 3. This is normal operation with the torque vectoring of the drive from one to another 4. Tailpipes are dirty - needs cleaning with metal polish My response 1. I have a video of this which I can email over - Car hasn't even been driven, charged up or taken off site to test (have checked on BMW connected app to see if car has moved or been charged) 2. Box being in boot has no relevance to boot lid operation, doesn't impede on the lid whatsover and does it when it isn't in boot 3. So a normal operation makes the car dangerous to drive when the battery level is depleted? 4. The pipes are clean, I cleaned it Sunday afternoon and have put countless different products on it to clean it - they are corroded simple as that. So they now have the video and I am awaiting a call back!
  4. Just a quick question as VW are taking forever to get back to me, my first oil change is due soon and have been quoted £184 for the job which I think is a con for an oil and filter change. Question is if I am using the recommended oil and genuine VW filters but do it a non-VW service center does this then void my warranty? Also in the first service is there anything else involved or is just oil and filters?
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