markymark34 Posted March 13, 2015 Report Share Posted March 13, 2015 45 mins till I get a stage 6 email (positive thinking) Link to comment Share on other sites More sharing options...
Jaster Posted March 13, 2015 Report Share Posted March 13, 2015 The tracker is like watching a kettle boil* *when you have forgotten to switch it on Link to comment Share on other sites More sharing options...
CATS Posted March 13, 2015 Report Share Posted March 13, 2015 Had a stage 6 text a week after the car was offloaded in the UK. Still waiting for leasing paperwork to be approved by VWFS and no sign of the car being delivered to the dealership, the wait goes on. Link to comment Share on other sites More sharing options...
GolfRGreg Posted March 13, 2015 Report Share Posted March 13, 2015 My tracker changed this morning to stage 6, so at least there is progress !! No text or update from dealer, so hope the tracker is accurate ... Pigpen 1 Link to comment Share on other sites More sharing options...
markymark34 Posted March 13, 2015 Report Share Posted March 13, 2015 45 mins till I get a stage 6 email (positive thinking) Yes! I was right! Stage 6!!! Snooky 1 Link to comment Share on other sites More sharing options...
FBF Posted March 13, 2015 Report Share Posted March 13, 2015 ffs in transit still Link to comment Share on other sites More sharing options...
FBF Posted March 13, 2015 Report Share Posted March 13, 2015 Call from salesman, to call him back, but his vm said car would be here in 10-14 days?! hmmm Link to comment Share on other sites More sharing options...
realaledrinker Posted March 13, 2015 Report Share Posted March 13, 2015 BW11 stage 5a this morning Link to comment Share on other sites More sharing options...
sbp Posted March 13, 2015 Report Share Posted March 13, 2015 My car was already built and waiting to go onto a ship at Emden when I called on 3/3/15 (BW10); called again on Wednesday (11/3/15) and car is still at Emden. No news of what ship it's going on - all I know is it's being taken to Sheerness - just a case of when! No texts since 6/2/15 when I was confirmed BW10 and tracker is currently on 5 (in transit). Link to comment Share on other sites More sharing options...
Jamie Posted March 13, 2015 Report Share Posted March 13, 2015 Anyone know the details for putting in complaints to VW, i want to put something writing about the farce that my order has become. Link to comment Share on other sites More sharing options...
muffinman745 Posted March 13, 2015 Report Share Posted March 13, 2015 BW11 5a text 10 minutes ago... today is a good day. The next few weeks will no doubt be horrendous Jaster 1 Link to comment Share on other sites More sharing options...
prune Posted March 13, 2015 Report Share Posted March 13, 2015 (BW9) My tracker still says stage 5 and I've not had any text's since the 5a text, however I did receive my finance docs yesterday, LingsCars say that means the car must be at stage 40 as a minimum (at UK port).... I hope they are right!! Link to comment Share on other sites More sharing options...
Danb Posted March 13, 2015 Report Share Posted March 13, 2015 Picking up tomorrow. Won't be able to sleep Snooky 1 Link to comment Share on other sites More sharing options...
NazSultan Posted March 13, 2015 Report Share Posted March 13, 2015 My car was already built and waiting to go onto a ship at Emden when I called on 3/3/15 (BW10); called again on Wednesday (11/3/15) and car is still at Emden. No news of what ship it's going on - all I know is it's being taken to Sheerness - just a case of when! No texts since 6/2/15 when I was confirmed BW10 and tracker is currently on 5 (in transit). Same here. I'm BW09 and car has been sitting at Emden since 4/3/15. No texts since 30/1/15 and tracker is on stage 5. Not sure why a lot of us have stopped receiving text/email updates, if it was the same for everyone I'd understand but that doesn't seem to be the case. I had no issues with the long wait since ordering to the car being built but I feel the process has been very poor since getting built. Car taking days to get to the port for some but others get there in a day. Sitting at the port for weeks but again others get onto a ship within a day or 2. Later BW's jumping ahead of earlier BW's. The whole transporting process just seems very disorganised and there doesn't seem to be an actual process. This is reflected in the responses we get when contacting VWCS, @VWUKHelp and our retailers. VW need to review it in my opinion. Pigpen 1 Link to comment Share on other sites More sharing options...
sbp Posted March 13, 2015 Report Share Posted March 13, 2015 Same here. I'm BW09 and car has been sitting at Emden since 4/3/15. No texts since 30/1/15 and tracker is on stage 5. Not sure why a lot of us have stopped receiving text/email updates, if it was the same for everyone I'd understand but that doesn't seem to be the case. I had no issues with the long wait since ordering to the car being built but I feel the process has been very poor since getting built. Car taking days to get to the port for some but others get there in a day. Sitting at the port for weeks but again others get onto a ship within a day or 2. Later BW's jumping ahead of earlier BW's. The whole transporting process just seems very disorganised and there doesn't seem to be an actual process. This is reflected in the responses we get when contacting VWCS, @VWUKHelp and our retailers. VW need to review it in my opinion. I agree it's very frustrating, especially as there's no rhyme or reason! Apparently once the car has been sitting there for two weeks it becomes a "priority" - whatever that means!? No doubt there are some BW10/11 cars ahead of both of us! Be prepared for the wait at Sheerness (or wherever yours is headed) too! Link to comment Share on other sites More sharing options...
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