AHG Posted September 30, 2022 Report Share Posted September 30, 2022 Just motion sensors that show up on pictures (you can’t see them in real life) they are there do detect movement so you can swipe without touching the screen Quote Link to comment Share on other sites More sharing options...
Booth11 Posted September 30, 2022 Report Share Posted September 30, 2022 36 minutes ago, mpv said: Hi Jonny, just looking at that screen, I see the volume and temp sliders are lit up. Was that OEM or a retrofit? And what are the icons below the clock, they don’t look familiar to me (my 8R is still on 1890). Regards, mpv Yes those red dots only show up when you photograph the area in darkness and are motion sensors as AHG says. Not illuminated controls I’m afraid. They detect when your hand is close to the screen and come into play for touch and gesture control. A while back in another thread we got excited thinking they might be there for potential illumination but it was determined they were motion sensors that are otherwise invisible to the eye. The icons below the clock are the user WeConnect icons - globe is server icon, man denotes whatever privacy settings have been chosen for the active user profile; the blue square is notifications. I’m assuming as you’re in Aus you don’t get these if WeConnect is not offered there as yet? mpv 1 Quote Link to comment Share on other sites More sharing options...
mpv Posted October 1, 2022 Report Share Posted October 1, 2022 9 hours ago, Booth11 said: Yes those red dots only show up when you photograph the area in darkness and are motion sensors as AHG says. Not illuminated controls I’m afraid. They detect when your hand is close to the screen and come into play for touch and gesture control. A while back in another thread we got excited thinking they might be there for potential illumination but it was determined they were motion sensors that are otherwise invisible to the eye. The icons below the clock are the user WeConnect icons - globe is server icon, man denotes whatever privacy settings have been chosen for the active user profile; the blue square is notifications. I’m assuming as you’re in Aus you don’t get these if WeConnect is not offered there as yet? Thank you Rebecca. No, regrettably we don’t get WeConnect and I am not sure why. Many other manufacturers have connected cars here, just not VW. I hope it comes one day soon perhaps. We have a lot of home invasions and theft of keys and fast cars by juvenile offenders just now, so I have resorted to hiding an apple airtag in the car to track it should this ever occur. Booth11 1 Quote Link to comment Share on other sites More sharing options...
JonnyG Posted October 1, 2022 Report Share Posted October 1, 2022 Unfortunatley WeConnect is a bit temperamental here in the UK too, well at least in my car 🙄 Fifth time this has happened now (and first since updated software) Greyed out Globe, no WeConnect and a message. It usually stays like this for around 10 days and then suddenly returns. Booth11 1 Quote Link to comment Share on other sites More sharing options...
Booth11 Posted October 1, 2022 Report Share Posted October 1, 2022 1 hour ago, JonnyG said: Unfortunatley WeConnect is a bit temperamental here in the UK too, well at least in my car 🙄 Fifth time this has happened now (and first since updated software) Greyed out Globe, no WeConnect and a message. It usually stays like this for around 10 days and then suddenly returns. 10 days! That’s ages! I remember you previously reported it to VW didn’t you Jonny? Longest it’s been greyed out on mine is 2 full days and that was back not long after getting the car on the original 1788 software and I logged a call with VW (unsurprisingly that achieved nothing). Since then over the course of a year and half, I’ve have it grey out about 3 times for very short period, around half hour and then it’s back. Quote Link to comment Share on other sites More sharing options...
AHG Posted October 1, 2022 Report Share Posted October 1, 2022 It is constantly this way for me no WeConnect coverage here Hopefully in 2023 there will be Quote Link to comment Share on other sites More sharing options...
mpv Posted October 1, 2022 Report Share Posted October 1, 2022 On the sides of the main dash, there are embedded lights (see photo). You can see the round one on the bottom of this photo and these round ones appear on both left and right. Does anyone know what these might be for? Quote Link to comment Share on other sites More sharing options...
Booth11 Posted October 1, 2022 Report Share Posted October 1, 2022 11 minutes ago, mpv said: On the sides of the main dash, there are embedded lights (see photo). You can see the round one on the bottom of this photo and these round ones appear on both left and right. Does anyone know what these might be for? At least one of them will be the ambient light sensor for the instrument cluster to illuminate in low light conditions etc. mpv 1 Quote Link to comment Share on other sites More sharing options...
AHG Posted October 2, 2022 Report Share Posted October 2, 2022 Isn’t that part of the side assist ? Quote Link to comment Share on other sites More sharing options...
Booth11 Posted October 2, 2022 Report Share Posted October 2, 2022 1 hour ago, AHG said: Isn’t that part of the side assist ? I don’t think so, as it’s the radar at rear of car that detects for side assist. There is (on the Golf) always one ambient light sensor in the instrument cluster binnacle that is for the dash illumination in low light. The other might be for something else? Quote Link to comment Share on other sites More sharing options...
AHG Posted October 2, 2022 Report Share Posted October 2, 2022 I meant, isn’t it an indicator light for side assist ? (not the sensor for it, of course, as it is in the car) Just thought I saw some signal on the dash for it (in addition to the mirror yellow light window) Quote Link to comment Share on other sites More sharing options...
JonnyG Posted October 3, 2022 Report Share Posted October 3, 2022 On 01/10/2022 at 13:06, Booth11 said: 10 days! That’s ages! I remember you previously reported it to VW didn’t you Jonny? Longest it’s been greyed out on mine is 2 full days and that was back not long after getting the car on the original 1788 software and I logged a call with VW (unsurprisingly that achieved nothing). Since then over the course of a year and half, I’ve have it grey out about 3 times for very short period, around half hour and then it’s back. It started working again yesterday thankfully (so five days this time). I have complained to VW We-Connect each time and requested an extension to my 3 year subscription due to all the lost weeks as compenstaion. They kindly gave me an extra 3 month service extension :- "Our specialists have offered 3 months of We Connect Plus service extension as a gesture of goodwill. In case you accept the offer, please directly reply with your confirmation. Thank you in advance for your kind cooperation and efforts. For further clarifications, we remain at your disposal around the clock, 7 days a week. You may reply to this email, or call us on our dedicated line 0800 – 2797508. We kindly ask, that you indicate your reference 000119##### for a quick follow-up. We wish you always a safe and pleasant journey with your Volkswagen Golf. Your Volkswagen team" Booth11 1 Quote Link to comment Share on other sites More sharing options...
Booth11 Posted October 3, 2022 Report Share Posted October 3, 2022 20 minutes ago, JonnyG said: It started working again yesterday thankfully (so five days this time). I have complained to VW We-Connect each time and requested an extension to my 3 year subscription due to all the lost weeks as compenstaion. They kindly gave me an extra 3 month service extension :- "Our specialists have offered 3 months of We Connect Plus service extension as a gesture of goodwill. In case you accept the offer, please directly reply with your confirmation. Thank you in advance for your kind cooperation and efforts. For further clarifications, we remain at your disposal around the clock, 7 days a week. You may reply to this email, or call us on our dedicated line 0800 – 2797508. We kindly ask, that you indicate your reference 000119##### for a quick follow-up. We wish you always a safe and pleasant journey with your Volkswagen Golf. Your Volkswagen team" Well at least that’s something and quite right too. I think they should have not cheaped out though and should have given you a full extra year. JonnyG 1 Quote Link to comment Share on other sites More sharing options...
Microbe Posted October 3, 2022 Report Share Posted October 3, 2022 Agreed, after all it won't cost them anything much, it's software you already have! Quote Link to comment Share on other sites More sharing options...
egg Posted October 4, 2022 Report Share Posted October 4, 2022 On 03/10/2022 at 16:17, Microbe said: Agreed, after all it won't cost them anything much, it's software you already have! There has to be a data plan attached to it surely? Quote Link to comment Share on other sites More sharing options...
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