Scudgie Posted February 15, 2025 Report Share Posted February 15, 2025 56 minutes ago, Booth11 said: I’ve noticed that there can be a delay in the syncing of the app. That's true, but in this case it had synced within the previous 5 minutes Booth11 1 Quote Link to comment Share on other sites More sharing options...
Booth11 Posted February 15, 2025 Report Share Posted February 15, 2025 8 minutes ago, Scudgie said: That's true, but in this case it had synced within the previous 5 minutes It is very hit and miss unfortunately. Quote Link to comment Share on other sites More sharing options...
scuderiafolene Posted February 15, 2025 Report Share Posted February 15, 2025 3 hours ago, Scudgie said: The app is a wonderful piece of software if you ask me. 10 minutes ago I opened it and it said the car was unlocked. 10 minutes later it's locked 🤣 App is horrible. And if its any comfort, its just as shit on my Tig. It just says "something went wrong" when starting the heater. Utter crap. stan1000 and Scudgie 2 Quote Link to comment Share on other sites More sharing options...
blizzard60 Posted February 16, 2025 Report Share Posted February 16, 2025 @TheJetMan your steering wheel issue is reported in the latest issues of Car magazine. Golf R does really well in the article, and they say what many on here have said: The MK8.5 is a considerably improved car to drive. stan1000 and Booth11 2 Quote Link to comment Share on other sites More sharing options...
TheJetMan Posted February 16, 2025 Report Share Posted February 16, 2025 27 minutes ago, blizzard60 said: @TheJetMan your steering wheel issue is reported in the latest issues of Car magazine. Golf R does really well in the article, and they say what many on here have said: The MK8.5 is a considerably improved car to drive. Well shut me down and call me Cindy! Let's hope this puts a fire up VW's backside!!! Quote Link to comment Share on other sites More sharing options...
Booth11 Posted February 16, 2025 Report Share Posted February 16, 2025 1 minute ago, TheJetMan said: Well shut me down and call me Cindy! Let's hope this puts a fire up VW's backside!!! I bet you’re penning the email with this snippet, to VW as I type! Quote Link to comment Share on other sites More sharing options...
blizzard60 Posted February 16, 2025 Report Share Posted February 16, 2025 5 minutes ago, TheJetMan said: Well shut me down and call me Cindy! LOL, I have no idea what this means or refers to, but I definitely chuckled when I read it!! 🤣 Quote Link to comment Share on other sites More sharing options...
TheJetMan Posted February 16, 2025 Report Share Posted February 16, 2025 4 minutes ago, Booth11 said: I bet you’re penning the email with this snippet, to VW as I type! Forget that. I’m doing what they used to do in the 60’s to get things done, lay in front of the factory exit until they give me my new multifunction steering wheel buttons! Quote Link to comment Share on other sites More sharing options...
Booth11 Posted February 16, 2025 Report Share Posted February 16, 2025 4 minutes ago, TheJetMan said: Forget that. I’m doing what they used to do in the 60’s to get things done, lay in front of the factory exit until they give me my new multifunction steering wheel buttons! Just don’t superglue yourself to the tarmac or they’ll think you’re a Just Stop Oil bod. Quote Link to comment Share on other sites More sharing options...
Dollyman Posted February 17, 2025 Report Share Posted February 17, 2025 Just don’t superglue yourself to the tarmac or they’ll think you’re a Just Stop Oil bod.Look at Clarkie48 post in the Joke section on here. Sent from my iPhone using Tapatalk Booth11 1 Quote Link to comment Share on other sites More sharing options...
Booth11 Posted February 17, 2025 Report Share Posted February 17, 2025 8 minutes ago, Dollyman said: Look at Clarkie48 post in the Joke section on here. Sent from my iPhone using Tapatalk Might we be seeing a photo of @TheJetMan with half the skin missing from his face, I wonder. 😄 Quote Link to comment Share on other sites More sharing options...
Rossdh91 Posted February 17, 2025 Report Share Posted February 17, 2025 I too now have experienced the non responsive paddles on my journey home from work tonight. What’s the process of getting the issue raised to an appropriate level? TheJetMan 1 Quote Link to comment Share on other sites More sharing options...
TheJetMan Posted February 17, 2025 Report Share Posted February 17, 2025 58 minutes ago, Rossdh91 said: I too now have experienced the non responsive paddles on my journey home from work tonight. What’s the process of getting the issue raised to an appropriate level? Sorry to hear your vehicle has now succumb to the same paddle issue. Allow me to introduce myself, I’m TheJetMan, CEO of the “paddle club” - The club no one wants to be in. Welcome aboard! 👍🏻 So, although the factory state a fix is in process, namely redesigning the multifunction buttons on the steering wheel which is the apparent cause of the issue, there is no ETA. However, the more people that raise it as an issue, the more pressure they will be under to release the fix and/or issue a recall. Here is the process: 1.) Get your vehicle booked in at the local dealer stating the issue you are having. 2.)Your dealer will do a download of your vehicle and tell you no faults have been found. 3.)Request your dealer raise a “technical enquiry” with the UK technical team regarding the issue who are now aware of the issue after I forced them to speak with the factory at Germany. 4.) The technical team will instruct to place the repair “on hold” and from that point, I would suggest on a fortnightly basis, chase up the service manager of your dealership asking for updates. IF the technical team try and fob you off, like they did with me, tell them to contact the factory in Germany directly who will quickly tell them it is a known fault. (Just encase you get someone else from the technical team.) Any issues, just shout! Welcome to the party pal! T-shirts are in process! 👍🏻 Scudgie and Rossdh91 2 Quote Link to comment Share on other sites More sharing options...
Rossdh91 Posted February 17, 2025 Report Share Posted February 17, 2025 14 minutes ago, TheJetMan said: Sorry to hear your vehicle has now succumb to the same paddle issue. Allow me to introduce myself, I’m TheJetMan, CEO of the “paddle club” - The club no one wants to be in. Welcome aboard! 👍🏻 So, although the factory state a fix is in process, namely redesigning the multimedia buttons on the steering wheel which is the apparent cause of the issue, there is no ETA. However, the more people that raise it as an issue, the more pressure they will be under to release the fix and/or issue a recall. Here is the process: 1.) Get your vehicle booked in at the local dealer stating the issue you are having. 2.)Your dealer will do a download of your vehicle and tell you no faults have been found. 3.)Request your dealer raise a “technical enquiry” with the UK technical team regarding the issue who are now aware of the issue after I forced them to speak with the factory at Germany. 4.) The technical team will instruct to place the repair “on hold” and from that point, I would suggest on a fortnightly basis, chase up the service manager of your dealership asking for updates. IF the technical team try and fob you off, like they did with me, tell them to contact the factory in Germany directly who will quickly tell them it is a known fault. (Just encase you get someone else from the technical team.) Any issues, just shout! Welcome to the party pal! T-shirts are in process! 👍🏻 Hahaha well constructed sir! 😂 I’ll get on it this week, cheers! TheJetMan 1 Quote Link to comment Share on other sites More sharing options...
AHG Posted February 18, 2025 Report Share Posted February 18, 2025 And get video proof of it happening So they can’t say ‘we can’t recreate it, so no problem to report’ Quote Link to comment Share on other sites More sharing options...
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